Resellers

What is a “Reseller”?

All-Safe® branded products are manufactured and sold in bulk to a network of “Resellers” located throughout the United States, as well as internationally. Resellers then market, sell and install All-Safe® branded products (including competitive brands in some cases) to residential pool owners such as yourself. When you select and hire a Reseller to install your pool safety barrier, it is important to recognize that you are purchasing from, and conducting business with, that Reseller and NOT with the manufacturer of the All-Safe® product. 

Resellers are independently owned and operated, and completely separate from the manufacturer of All-Safe® products. This distinction is crucial, particularly as it relates to installation, warranty, service & repair or any issues, concerns or disputes that may arise before, during or after your installation. Although the manufacturer of the All-Safe® product may attempt to assist with issues or concerns, ultimately, all disputes must be addressed and resolved directly with your Reseller

Who is the manufacturer of “All-Safe®” products?

All-Safe® branded products are manufactured and distributed by Sunwest Industries, Inc., a California corporation located in the City of Orange. Sunwest Industries, Inc. is more commonly referred to as All-Safe® Pool Fence & Covers, the dba name under which it conducts business. All-Safe® Pool Fence & Covers is often shortened to just All-Safe®. You can read more about All-Safe® in our About Us section. 

Is my Reseller an employee of All-Safe® Pool Fence & Covers?

Your Reseller is NOT an employee of All-Safe®. Your local installation company (aka Reseller/Independent Installer) is an independently owned and operated business (or individual) that exists and functions completely separate from All-Safe®Resellers establish their own policies and procedures and often offer goods and/or services in addition to those available through All-Safe® (examples include: pool cleaning, childproofing, swimming lessons, construction, etc.). All-Safe® Pool Fence & Covers does not own, employ or otherwise control Resellers. Your local Reseller is not a representative of All-Safe® and as a result, we cannot warranty or guarantee their work and/or services. 

You are strongly encouraged to research and interview any company or individual that you are considering as an option for your pool safety barrier installation.

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Color Variations

Colors on your screen or brochure may not match the actual color of your product.

Due to the many variations in monitors, phones, and browsers, color samples and product examples may appear different on different screens. Computers and mobile devices are not all calibrated equally and color reproduction on the Internet is not precise. The same is true for printed items such as brochures and other sales literature. 

In addition, the colors of our products photograph differently under different lighting conditions. For example, photos taken in full sunlight will vary from photos taken on a cloudy or overcast day. Similarly, shadows from nearby objects can affect the color and transparency of our products. If a precise color or specific shade is important, please inspect the actual color of your product prior to installation.

Colors will vary from batch to batch.

Many of our products’ materials are not available through typical stores and vendors and therefore must be custom manufactured specifically for our use. In order to control costs and provide you with the best value possible, our raw materials are produced in large batches and can often take several months to receive. The colors of our materials can, and often do, vary slightly from batch to batch. Although we make every effort to minimize color variations, we cannot be responsible for these differences when they occur. If a precise color or specific shade is important, please inspect the actual color of your product prior to installation.

Color names are subjective and may not be what you think the color should be.

For example, we use the name “putty” to describe some of our products. Your idea of the color “putty” may be different than someone else’s idea of “putty”. In addition, products may have the same color name but may not be the exact same color. For example, we have different shades of “black”. Please do not order using color names as your only guide. If a precise color or specific shade is important, please inspect the actual color of your product prior to installation.

Inspect the actual color of your product prior to installation.

If it is important that your product be an exact color or shade, it is highly recommended that you inspect the actual product prior to its installation and address any concerns with your local independent installer. Most independent installers do not offer refunds or accept returns due to color variations.