Thank you for shopping at allsafepool.com. We aim to provide clear information about our shipping, return, and exchange processes so you know exactly what to expect.
For international orders, customs duties, taxes, or import fees are the responsibility of the customer.
We want you to be completely satisfied with your purchase. If you’re not, we’re happy to help with returns and exchanges.
Special Product Notes
All-Safe® Pool Fence & Covers is not the manufacturer of any alarms sold on our website. We do not provide installation assistance, product support, or handle warranty claims.
For support, please contact the alarm manufacturer directly:
PoolGuard: poolguard.com | 800-242-7163
Techko: techkogroup.com | 888-883-2456
Still have questions? We’re here to help. Contact us at 800-786-8110 or email us at [email protected]
Enter in your zip code to let us know where your pool is located.
Due to the many variations in monitors, phones, and browsers, color samples and product examples may appear different on different screens. Computers and mobile devices are not all calibrated equally and color reproduction on the Internet is not precise. The same is true for printed items such as brochures and other sales literature.
In addition, the colors of our products photograph differently under different lighting conditions. For example, photos taken in full sunlight will vary from photos taken on a cloudy or overcast day. Similarly, shadows from nearby objects can affect the color and transparency of our products. If a precise color or specific shade is important, please inspect the actual color of your product prior to installation.
Many of our products’ materials are not available through typical stores and vendors and therefore must be custom manufactured specifically for our use. In order to control costs and provide you with the best value possible, our raw materials are produced in large batches and can often take several months to receive. The colors of our materials can, and often do, vary slightly from batch to batch. Although we make every effort to minimize color variations, we cannot be responsible for these differences when they occur. If a precise color or specific shade is important, please inspect the actual color of your product prior to installation.
For example, we use the name “putty” to describe some of our products. Your idea of the color “putty” may be different than someone else’s idea of “putty”. In addition, products may have the same color name but may not be the exact same color. For example, we have different shades of “black”. Please do not order using color names as your only guide. If a precise color or specific shade is important, please inspect the actual color of your product prior to installation.
If it is important that your product be an exact color or shade, it is highly recommended that you inspect the actual product prior to its installation and address any concerns with your local independent installer. Most independent installers do not offer refunds or accept returns due to color variations.
