All orders ship out as soon as possible. Orders placed by 11 AM PST typically ship the same day but may take up to 2 business days during peak months (April–August).
Business days are Monday – Friday, excluding holidays.
You will receive an order confirmation email shortly after placing your order.
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If you selected Will-Call Pick-Up, you will receive an email notification when your order is ready for pickup.
📍 Will-Call Pick-Up Location:
648 N Eckhoff St, Orange CA 92868
🕒 Will-Call Hours:
Monday – Friday: 8am to 4pm (closed from 12pm-1pm for lunch)
Closed on weekends & holidays.
Please wait for your “Ready for Pick-Up” email before coming to pick up your order.
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All-Safe is not responsible for lost, damaged, or stolen packages. If you experience an issue with your package, please contact the carrier directly:
If your USPS package has not arrived within 15 days of shipment, we will gladly assist you in filing a claim:
For further questions, please email us at [email protected].
We appreciate your patience and understanding!
Enter in your zip code to let us know where your pool is located.
Due to the many variations in monitors, phones, and browsers, color samples and product examples may appear different on different screens. Computers and mobile devices are not all calibrated equally and color reproduction on the Internet is not precise. The same is true for printed items such as brochures and other sales literature.
In addition, the colors of our products photograph differently under different lighting conditions. For example, photos taken in full sunlight will vary from photos taken on a cloudy or overcast day. Similarly, shadows from nearby objects can affect the color and transparency of our products. If a precise color or specific shade is important, please inspect the actual color of your product prior to installation.
Many of our products’ materials are not available through typical stores and vendors and therefore must be custom manufactured specifically for our use. In order to control costs and provide you with the best value possible, our raw materials are produced in large batches and can often take several months to receive. The colors of our materials can, and often do, vary slightly from batch to batch. Although we make every effort to minimize color variations, we cannot be responsible for these differences when they occur. If a precise color or specific shade is important, please inspect the actual color of your product prior to installation.
For example, we use the name “putty” to describe some of our products. Your idea of the color “putty” may be different than someone else’s idea of “putty”. In addition, products may have the same color name but may not be the exact same color. For example, we have different shades of “black”. Please do not order using color names as your only guide. If a precise color or specific shade is important, please inspect the actual color of your product prior to installation.
If it is important that your product be an exact color or shade, it is highly recommended that you inspect the actual product prior to its installation and address any concerns with your local independent installer. Most independent installers do not offer refunds or accept returns due to color variations.
